Andy Davies

• Nationality: British

Certificates and Training

Microsoft Certification: Azure Administrator Associate (AZ-104)
Microsoft Certification: Azure Security Engineer (AZ-500)

Microsoft Training: Developing Solutions for Azure (AZ-204)
Microsoft Training: Azure Solutions Architect (AZ-305)

ITIL v4 Certification

Key Skills:

• Azure Virtual Machines/Storage
  Azure Networking (VNets/VPN/Peerings)
  Bastion setup
  Azure Active Directory
  RBAC/Conditional Access Policies
  Azure Web App/Service Plans
  Office 365 Tenant Creation
  O365 Migration
  IAM
  AD Connect
  MS Server
  VMware
  GPO Design/Testing
  NTFS Permissions
  Enterprise Apps/App Registrations
  MFA/SSPRS Setup
  Dashboards for monitoring Azure resources
  Azure NetApp
  Azure PIM
  VM backups
  Azure SQL/ElasticPools
  SPF/DKIM/DMARC

Recent projects:

• Migrating/upgrading a fleet of 2012 R2 servers
  Create Terraform templates to deploy Dev/Test IaC environments
  PS-scripted migration of ~2500 users from on-prem Mitel to Teams Voice
  Create Enterprise Apps/App Registrations for SAML SSO
  Set up SPF, DKIM and DMARC for multiple domains
  Create Conditional Access rules to improve organisational security

Current and Previous Roles

Senior Cloud Infrastructure Engineer - Since August 2023

Responsibilities:

• Scripted automation & deployment with PowerShell/Bicep/Terraform DevOps repos and CI/CD Pipelines Completed BAU SRs, Incidents and CRs within SLAs
  Troubleshooting complex issues
  Azure Storage (Including Azure NetApp Files)
  Azure SQL/ElasticPool
  Documenting processes and providing ‘howtos’ for other team members
  SME for Teams Voice
  Backups (VMs/Storage/SQL/DBs)
  VM administration
  Azure Virtual Desktop
  IAM roles
  Supervision and guidance of junior members of the team

Cloud Infrastructure Engineer – April 2021 to August 2023

Responsibilities:

• Service Requests, Incidents and Change Requests
  Troubleshooting complex issues
  Azure NetApp administration
  SQL/ElasticPool administration
  Documenting processes and providing ‘howtos’ for other team members
  SME for Teams Voice
  Configure and maintain backups (VMs and SQL/DBs)
  VM administration
  RDS collections and Remote Apps

Systems Administrator – May 2016 to April 2021

Responsibilities:

• Development and maintenance of a complete network of servers, workstations and networking infrastructure, including Active Directory/Azure AD, S2S VPN, AD Connect, SSO, MFA and SSPRS
  Administrating O365 subscription
  Maintenance of organisation and guest Wi-Fi, vlans and security
  Implementing and maintaining backups, both on-prem and in Azure
  End user support for ~80 users
  Manage contracts with 3rd parties